Shop With Confidence
Adler Bay is committed to delivering quality and satisfaction. If you’re not happy with your purchase, we offer hassle-free returns within 15 days of delivery.
There is a specific kind of magic in the first snowfall of the year, and this beret was made to help you enjoy every second of it. Wrapped in 86% soft wool, you’ll feel protected and cozy, as if you’re carrying a little bit of home with you into the cold. It’s not just a hat; it’s a warm embrace for the winter soul.
One Size Fits All: 56-60cm Head Circumference
Order Processing
All orders are processed within 1–5 business days. Once your order is packed and shipped, tracking details are emailed within 1–3 business days.
Transit Time & Estimated Delivery Time by Shipping Method
United States
Standard Shipping - $7.99 USD
Transit Time: 7-12 business days
Estimated Delivery Time (Processing + Transit): 8-17 business days
Priority Tracked Shipping - $11.99 USD
Transit Time: 6-10 business days
Estimated Delivery Time: 7-15 business days
International Countries
International Shipping – $7.99 USD
Transit Time: 10–14 business days
Estimated Delivery Time: 11–19 business days
Priority Tracked Shipping – $11.99 USD
Transit Time: 7–10 business days
Estimated Delivery Time: 8–15 business days
Island & Remote Region Shipping
Applies to: Qatar, Gibraltar, Iceland, Malta, Chile, French Guiana, and US territories (Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands).
Island/Remote Standard Shipping – $24.99 USD
Transit Time: 10–25 business days
Estimated Delivery Time: 11–30 business days
For full details, visit our Shipping Policy.
15 Day Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your order to request a return. To be eligible for a return, your item must be in the same conditions that you received it, unworn or unused, with tags, and in its original packaging.
Review the full policy here.
Store Name: Adler Bay
Address: 998-329 Howe St, Vancouver, BC, V6C 3N2, Canada
Email: support@adlerbay.com
Contact Form: Click Here
Phone: +1 778-798-3532
Customer Service Hours: Monday to Friday, 9:00AM to 8:00PM (PST)
Response Time: Our customer service will respond within 1-3 business days.
Adler Bay is committed to delivering quality and satisfaction. If you’re not happy with your purchase, we offer hassle-free returns within 15 days of delivery.
Yes, we ship to customers worldwide.
To ensure your order arrives promptly and securely, we partner with trusted local shipping providers like USPS, Royal Mail, Canada Post, and Australia post.
You can read more about our shipping policies here.
Once your order has been shipped, you will receive an email confirmation with a link to your personal tracking details. This allows you to see your shipment's progress and stay updated on its location at any time.
Once you receive your tracking number, you can also track your order here.
We proudly offer hassle-free returns within 15 days of delivery.
If you are not fully satisfied with your purchase, you are welcome to return any unused items within 15 days of delivery.
Once we receive your return at our warehouse, we will process a refund back to your original payment method.
You can learn more about our returns and refund policy here.
For any more questions, concerns, and comments, please email us at support@adlerbay.com anytime to talk to our amazing customer support team.
Or you can use the contact form here.