Built for Real Days
Everyday layers designed to keep up with changing skies across the UK
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Sunny Shades
Frequently asked questions
Do you offer free delivery?
Yes, we offer free shipping to customers across the United Kingdom and internationally. You can read more about our shipping policy here.
Can I return items if I don't like them?
We offer a 30 day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You arrange and pay for return postage yourself, using a tracked service.
As a UK consumer, you also have a separate statutory right to cancel your order within 14 days of delivery, which applies in addition to this policy. Review the full policy here.
How do I track my order?
Once your order has shipped, you'll receive an email with a link to your personal tracking details. You can also track your order here.
What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express) as well as Shop Pay, PayPal, Apple Pay, and Google Pay.
You can read more about our Payments Policy here.
How do I contact you?
For any questions, concerns or comments, email us at support@adlerbay.com and we'll get back to you within 24 to 48 hours on business days. Or use the contact form here.
Free Shipping
Throughout the UK
30-Days Return
Easy returns
Dedicated Support
Email: support@adlerbay.com