Built for Real Days
Everyday layers for changing skies across the UK
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Frequently asked questions
Do you ship to my country?
Yes. Shipping is free on every order, to the UK and to all countries available at checkout. You can read more in our Shipping Policy here.
What if I want to return an item?
You have 30 days from delivery to request a return. Items must be unworn and unused, with all tags and original packaging. You arrange and pay for return postage, unless your item arrived damaged, defective or incorrect.
As a UK consumer, you also have a statutory right to cancel your order within 14 days of delivery, which applies in addition to this policy. Review the full policy here.
How do I track my order?
We'll email you a tracking link when your order ships. Tracking updates may take 1 to 3 business days to appear. You can also track your order here.
What payment methods do you accept?
Visa, Mastercard, American Express, Diners Club, Discover, Shop Pay, PayPal, Apple Pay and Google Pay. You can read more in our Payments Policy here.
How do I contact you?
Email us at support@adlerbay.com and we'll reply within 24 to 48 hours on business days. Or use the contact form here.
Free Shipping
On every order
30-Day Returns
From delivery
Dedicated Support
Email: support@adlerbay.com