Terms of service
Last updated: October 2026
Overview
This website, adlerbay.com (the "Site"), is operated under the name Adler Bay by MOAR BRANDS CORP., a company registered in British Columbia, Canada (registration no. 777566837BC0001). Throughout the Site, "we", "us" and "our" refer to Adler Bay and MOAR BRANDS CORP.
By visiting the Site or buying from us, you agree to these Terms of Service ("Terms") and to the policies linked in them: our Shipping Policy, Payments Policy, Refund Policy and Privacy Policy. If you don't agree, please don't use the Site.
We may update these Terms by posting a new version on this page. Changes don't affect orders you have already placed. Our store is hosted on Shopify, which provides the online platform we use to sell to you.
1. Using the store
You must be at least 18 years old to buy from the Site. You may not use the Site for any unlawful purpose, or in a way that breaks the law where you live. You must not send viruses or any code that could harm the Site or other users.
2. General conditions
We may refuse service to anyone where we have a good reason, for example suspected fraud or misuse of the Site. You may not copy, resell or exploit any part of the Site or its content without our written permission.
3. Products, prices and orders
- Product information: We try to show colours and images as accurately as we can, but your screen may display colours differently.
- Prices: Prices may change without notice, but the price you pay is the price shown when you place your order.
- Availability: Some products are available in limited quantities. We may limit quantities per person or per order, and may refuse orders that appear to be placed by resellers.
- Fulfilment: Orders are dispatched from our manufacturing partners outside the UK, straight to your door.
- Accepting your order: Your order confirmation email acknowledges your order. We accept it when it's dispatched. If we can't fulfil your order, we'll tell you and refund the full amount to your original payment method.
- Delivery, payment and returns: See our Shipping Policy, Payments Policy and Refund Policy.
4. Errors and inaccuracies
We aim to keep information on the Site accurate, but errors can happen in product descriptions, pricing, delivery times or availability. If we find an obvious error, we may correct it and, if needed, cancel the affected order and refund you in full.
5. Optional tools and third-party links
The Site may include third-party tools and links to third-party websites. We don't control them and aren't responsible for their content, products or policies. Please read the terms of any third party before you use their service, and direct complaints about their products or services to them.
6. Comments and feedback
If you send us comments, ideas or other submissions, you agree that we may use them without restriction and without payment. You are responsible for what you send, and it must not be unlawful, abusive, misleading or infringe anyone else's rights. We may remove content that breaks these Terms.
7. Personal information
Your personal information is handled in line with our Privacy Policy.
8. Prohibited uses
You may not use the Site or its content to: break any law or regulation; infringe intellectual property rights; harass, abuse or discriminate against anyone; submit false or misleading information; upload viruses or malicious code; collect other people's personal information; spam, phish, scrape or crawl the Site; or interfere with the security of the Site or any other website.
9. Intellectual property
The Site's content, including text, images and branding, belongs to us or our licensors and is protected by law. You may view it for your own personal use only.
10. Your statutory rights and our liability
If you are a consumer, nothing in these Terms affects your statutory rights, including your rights to receive goods that match their description and are of satisfactory quality, and your right to cancel under our Refund Policy and the law.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be excluded or limited by law.
Subject to the above, and to the extent the law allows, we aren't liable for indirect or consequential losses, or for lost profits, revenue or data, arising from your use of the Site or our products. We don't guarantee that the Site will always be available or free of errors.
11. Ending your use of the Site
You may stop using the Site at any time. We may suspend or end your access if you break these Terms. Rights and obligations that arose before then continue.
12. Severability and entire agreement
If any part of these Terms is found to be unenforceable, the rest remains in force, and the unenforceable part will apply to the fullest extent the law allows. These Terms and the policies linked in them are the entire agreement between you and us about your use of the Site. If we don't enforce a right straight away, we haven't given it up.
13. Governing law
These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. If you are a consumer in the UK or elsewhere, you also keep the protection of the mandatory consumer laws of the country where you live.
14. Contact us
Questions about these Terms can be sent to support@adlerbay.com.
Contact and company information
Email: support@adlerbay.com
Contact form: Contact form
Phone: +44 20 4577 3980
Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM (UK time)
Response time: within 24 to 48 hours on business days
UK return address: 52 King Edward Rd, London E17 6HZ, UK
Returns only. Orders are not dispatched from this address. Please contact us before sending anything back.
MOAR BRANDS CORP.
Registered business address: 329 Howe St, Unit #998, Vancouver, BC, V6C 3N2, Canada
Company registration no.: 777566837BC0001