Our Guarantee
Adler Bay is committed to delivering quality and satisfaction. If you’re not happy with your purchase, we offer hassle-free returns within 30 days of delivery.
Certain styles simply stand the test of time. These Soho Shades combine a classic shape with a modern metal arm design. They provide reliable sun defense and frame your face with a look of quiet power. Invest in eyewear that reflects your personal standard.
Order Processing
All orders are processed within 1 to 3 business days. Once your order is packed and shipped, tracking details are emailed within 1 to 3 business days.
United Kingdom
Transit Time: 6 to 9 business days
Estimated Total Delivery: 7 to 12 business days
International
Transit Time: 10 to 16 business days
Estimated Total Delivery: 11 to 19 business days
Shipping is free, whether you are ordering within the UK or internationally. For full details, visit our Shipping Policy.
30 Day Return Policy
We offer a 30 day return policy, which means you have 30 days after receiving your order to request a return. To be eligible, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging.
As a UK consumer, you also have a separate statutory right to cancel your order within 14 days of delivery, which applies in addition to this policy.
Review the full policy here.
Email: support@adlerbay.com
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00AM to 5:00PM (UK time)
Response Time: Our team aims to respond within 24 to 48 hours on business days.
Adler Bay is committed to delivering quality and satisfaction. If you’re not happy with your purchase, we offer hassle-free returns within 30 days of delivery.
Yes, we ship to customers worldwide.
To ensure your order arrives promptly and securely, we partner with trusted local shipping providers like USPS, Royal Mail, Canada Post, and Australia post.
You can read more about our shipping policies here.
Once your order has been shipped, you will receive an email confirmation with a link to your personal tracking details. This allows you to see your shipment's progress and stay updated on its location at any time.
Once you receive your tracking number, you can also track your order here.
We proudly offer hassle-free returns within 15 days of delivery.
If you are not fully satisfied with your purchase, you are welcome to return any unused items within 15 days of delivery.
Once we receive your return at our warehouse, we will process a refund back to your original payment method.
You can learn more about our returns and refund policy here.
For any more questions, concerns, and comments, please email us at support@adlerbay.com anytime to talk to our amazing customer support team.
Or you can use the contact form here.