30-Day Returns
Changed your mind? Request a return within 30 days of delivery for
unworn and unused items with all tags attached. See our Refund Policy for details.
Discover the craftsmanship that defines true quality. These Rosella heels showcase a meticulous croc-effect finish, paired with a distinct, sculpted bow. The stable block heel offers reliable support, built for comfort and poise. Experience the feeling of wearing something genuinely special, made to be cherished.
| UK | US | EU |
|---|---|---|
| 2 | 4 | 35 |
| 2.5 | 4.5 | 35 |
| 3 | 5 | 36 |
| 3.5 | 5.5 | 36 |
| 4 | 6 | 37 |
| 4.5 | 6.5 | 37 |
| 5 | 7 | 38 |
| 5.5 | 7.5 | 38 |
| 6 | 8 | 39 |
| 6.5 | 8.5 | 39 |
| 7 | 9 | 40 |
| 7.5 | 9.5 | 40 |
| 8 | 10 | 41 |
| 8.5 | 10.5 | 41 |
| 9 | 11 | 42 |
| 9.5 | 11.5 | 42 |
| 10 | 12 | 43 |
| 10.5 | 12.5 | 43 |
Order Processing
Orders are processed within 1 to 3 business days and dispatched from our manufacturing partners outside the UK. We'll email you a tracking link when your order ships.
United Kingdom
Transit Time: 6 to 9 business days
Estimated Total Delivery: 7 to 12 business days
International
Transit Time: 10 to 16 business days
Estimated Total Delivery: 11 to 19 business days
Shipping is free on every order. For full details, visit our Shipping Policy.
30 Day Return Policy
You have 30 days from delivery to request a return. Items must be unworn and unused, with all tags and original packaging. You arrange and pay for return postage, unless your item arrived damaged, defective or incorrect.
As a UK consumer, you also have a statutory right to cancel your order within 14 days of delivery, which applies in addition to this policy.
Review the full policy here.
Email: support@adlerbay.com
Contact Form: Click Here
Phone Number: +44 20 4577 3980
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (UK Time)
Response Time: We reply within 24 to 48 hours on business days
Changed your mind? Request a return within 30 days of delivery for
unworn and unused items with all tags attached. See our Refund Policy for details.
Yes. Shipping is free on every order, to the UK and to all countries available at checkout. You can read more in our Shipping Policy here.
We'll email you a tracking link when your order ships. Tracking updates may take 1 to 3 business days to appear. You can also track your order here.
You have 30 days from delivery to request a return. Items must be unworn and unused, with all tags and original packaging. You arrange and pay for return postage, unless your item arrived damaged, defective or incorrect.
As a UK consumer, you also have a statutory right to cancel your order within 14 days of delivery, which applies in addition to this policy. Review the full policy here.
Email us at support@adlerbay.com and we'll reply within 24 to 48 hours on business days. Or use the contact form here.